We lead the way
Lead the way means that Sandvik Rock Tools is striving to be the leading, most innovative, and sustainable supplier of rock tools in the world. The products we supply should provide our customers with longer service life, higher productivity, greater energy efficiency, and lower fuel consumption than those supplied by our competitors.
By achieving this, Sandvik Rock Tools contributes to more effective use of resources, such as the raw materials of our tools and the fuels and energy consumed while the tools are in operation.
In new product development projects, our R&D organization aims to develop new products that are significantly better than standard products and provide either longer service life, higher productivity or are more energy efficient.
Sandvik Rock Tools follows two targets in the focus area “We lead the way”:
- Sustainable sales
- Digital shift.
Sustainable sales
Key Performance Indicator (KPI) definition
The KPI “Sustainable sales” is defined as sales of premium products compared to industry standard. Rock Tools leads the way to reduce climate impact in the product life cycle, by increasing sustainable sales.
How do we achieve this?
We will actively work to increase sales of premium products that can help our customers achieve better performance within sustainability.
Result in 2023
In 2023, 40% of our sales were categorized as “Sustainable sales”. We met the target of 40%. We were particularly pleased with the strong development in our product line for rotary tools.
Focus in 2024
During 2024, we will continue to work actively to focus on the value of our premium products, showcasing to an even larger share of our customers how they can contribute to more sustainable and efficient operations. The target for “Sustainable sales” in 2024 is 45%.
Digital shift
Key Performance Indicator (KPI) definition
The KPI “Digital shift” is defined as the number of customers that implement our digital tracking and performance system Track.
Sandvik Rock Tools leads the way by improving our customers productivity, increase the service life of our products and make sure no tools are lost at the customer sites. By doing this, and making the digital shift, the lifetime of our products increases and the total environmental impact decreases.
How do we achieve this?
We will work actively to introduce Track in more customer operations to improve productivity and increase the service life of our products.
Result in 2023
In 2023 we had a good progress in the Track implementation, and we reached 57% implementation of track into our service contracts, almost reaching the target of 60%. This was made possible thanks to great collaboration between our customers, Sandvik on-site service personnel, digitalization specialists, and app development team.
Focus in 2024
The digitalization continues and important focus in the year will be to assure high quality of current implementations and therefore the growth in implementations will be moderate. Target 2024 is set to reach 60%.
Track
Track is an application to capture data, and measure and optimize customer contracts. For many years, the review process of customer contracts was done using pen and paper and spreadsheets.
Today, Sandvik Rock Tools offers a concept that digitalizes our customer contracts and helps our customers’ businesses excel. Track capture rock tools data and track inventory, rig, operator, and tool performance, while also presenting a real-time analysis for optimal tool selection and operational excellence securing safety, productivity, and efficiency.
By performing and understanding failure analysis and waste management our tools’ service life will improve which is beneficial from both a sustainable and circular standpoint.
The power of using a solution such as Track – both regarding sustainability and productivity – was recently showcased at a customer site in Australia.
There, through the implementation of Track, it was possible to achieve a 30% lowered cost-per-meter, while at the same time significantly increasing the service life of the products.
Analyze
My Rock Tools Analyze is a mobile application designed to do failure and discard analysis of our customers’ rock tools and provide guidance on improvements - all remotely. The aim is to determine the root cause of the failure or discard reason of the rock tool, prevent it from happening again, and to help improve future performance. It is very easy to use: our customers download the app from either App Store or Google Play, provide some key product information, take a few photos of their worn-out tool and then send it to us for analysis and feedback.
They can then use this analysis to improve their operations with the aim of increasing productivity and in turn, profitability.
Drill
Sandvik Rock Tools offers interactive customer trainings based on drill hole simulation, called Drill. There are two different versions: classroom training, using an iPad app, and remote training, using a phone, tablet or computer, a web application, and a video conferencing system (Teams).
These digital offerings are available for top hammer, down-the- hole (DTH), and rotary drilling. It is a practical customer training that demonstrates the operational impact on rock tools’ service life and performance when using the correct settings. This has the possibility to achieve longer service life of our products, and in turn, sustainability benefits.